Student login & identity
- Students sign in using an anonymous credential (a username and password) that we issue to the school, which the school passes to the student.
- This credential does not contain a student’s name, home address, or personal email, and is not created from or linked to a student’s real-world identity.
- The school controls the connection between a login and a specific student.
- Practice records and reports are associated with these credentials, not with student names.
Reporting & distribution
- Individual and summary reports are delivered to the designated mentors or administrators at the school.
- Reports are provided to the school, which distributes them to families — reports are never delivered to the student.
- During a practice session, a student sees immediate coaching feedback on their own answer on screen — a score, strengths, areas to work on, and a model answer. That on-screen feedback is how the tool teaches. It is not a report, and it is not sent anywhere on the student’s behalf.
- GoSaySo does not hold parent or guardian contact information, and does not maintain any mapping between a student and a parent’s email.
Information handling & PII minimization
- Before a practice answer is analyzed or stored, our system automatically detects and removes the names of third parties (such as teammates, teachers, or family members) and replaces them with neutral labels.
- This removes other people’s names; it does not remove the name of a school or town, and it does not make an answer fully anonymous.
- We keep student answer content out of our operational logs.
- The student practice platform uses no third-party advertising or marketing integrations, and no advertising or analytics trackers of any kind. Our public marketing website uses standard advertising and analytics tools; it does not process student practice data.
Artificial intelligence & language-model safeguards
- GoSaySo uses API-based AI services to score written answers and to transcribe spoken responses.
- Student content is never used to train AI models, and is never sold, shared, or combined with other data.
- Our AI provider retains submitted content only briefly — up to 30 days — for safety and abuse monitoring, after which it is deleted.
- A signed data-processing agreement governs this provider, under which it acts only on our instructions as a service provider.
- Third-party names are removed from a practice answer before it reaches the AI provider for scoring.
- One limit worth stating plainly. A spoken answer has to be turned into text before any filter can read it, so the recording itself reaches our transcription provider as spoken. If a student says a name aloud, that name is in the audio. This is inherent to all cloud speech-to-text and cannot be engineered away. Names are removed from the transcript immediately afterwards, before scoring and before storage.
Data storage & security
- Student practice data is stored in Google Workspace, configured so that the data is stored at rest in the United States.
- Data is encrypted in transit (HTTPS); our storage provider encrypts data at rest.
- Access to student data is restricted to what is necessary to operate and secure the service.
Retention & deletion
- We keep student practice data for as long as the school uses GoSaySo.
- We delete student data at the school’s request, or when the school’s engagement with GoSaySo ends.
- Our AI provider’s short retention window is described above.
Education privacy (FERPA & state law)
- GoSaySo is intended for students aged 13 and older; we do not knowingly collect information from children under 13.
- When used by a school, GoSaySo acts as a “school official” with a legitimate educational interest under FERPA, processing data under the school’s direction and for its educational purposes.
- We are prepared to sign district and state student-data privacy agreements, including the SDPC National Data Privacy Agreement (NDPA), where required.
- We follow FERPA’s core principles: data minimization, transparency, and access & deletion under the school’s control.
Contact
Questions about this policy or about student data:
GOSAYSO INCinfo@gosayso.ai
One Cabot Road, Ste 290
Hudson, MA 01749, United States